Refund Policy
This Refund Policy explains how verschat handles refunds, cancellations, subscriptions, and credits.
This information is provided for transparency and is not legal advice. Have qualified counsel review documents for your jurisdiction.
1. General policy
Refunds are generally not available. If you cancel, you keep access until the end of your billing period, but you normally will not receive money back.
Credits already used are not refundable.
2. Cancellations
Cancelling a subscription stops future renewal. Your current plan normally remains active until the end of the paid billing period.
3. Possible exceptions
- Billing errors or duplicate charges.
- Refunds required by law, including applicable consumer rights.
- Cases approved by support after review of the account and payment history.
4. How to request review
Contact support with your account email, invoice details, and a clear explanation of the issue. We may ask for additional information before making a decision.
5. Updates
We may update this Refund Policy to reflect billing, product, or legal changes. The last updated date below indicates the latest revision.